0:00Dave Luce:And I ended up putting two fractures in an ankle, 20 fractures in my knee. That three minute unit broke my wrist and got a nerve disease that spread body wide. From there they were going after her for eight to 10 for assault with intent and she pled out through a year and a half in state. But that's gotta definitely be my absolute worst because that ended that career. I was not able because that nerve disease, I could not return to active duty.
0:24Mighty Mike:Oh my gosh. And that was while you were with the sheriff's department?
0:27Intro:Yes. You're listening to Process Server Daily, the show where hustle meets strategy in the high stakes world of process serving. From elite pros to the new servers taking massive action, these are the voices of a rising industry. Hosted by the founder of 1, 2, 3 Legal Support, Mighty Mike Reed. This is your backstage path to building a profitable process serving empire. Let's get into it.
1:01Mighty Mike:He has 20 years of experience serving papers both privately and for Los Angeles County Sheriff's Department. He has covered Los Angeles county and surrounding counties in Southern California since March of 2012. Dave Luce, welcome to the show.
1:15Dave Luce:Thanks, Mike. Glad to be here.
1:16Mighty Mike:Awesome. Dave, tell us a little bit about yourself and how you got started in the industry.
1:20Dave Luce:Well, I started serving papers in 1996. What had happened is the company I was working for, the Northridge earthquake happened and basically imploded our off at any owner's house. And so that business went away. And I was in the bar one night and talking to one of my high school friends who had an attorney service. He's like, why don't you go come work for me for a while? And it's like, yeah, I'm not doing anything else right now. And within a couple of months I started noticing that these attorneys were asking, hey, we want this Dave guy to go serve it. And probably about six months later, that business went belly up. So I'm like, well, hey, I'll just go get the license and bond. And then I went, went back to all these attorneys. It's like, hey, I'm in business. For me now, I just do the process service. Let the attorney service do your other stuff. So I already had kind of a built in clientele.
2:10Mighty Mike:That's awesome. Dave, you have a family?
2:12Dave Luce:Yeah, I have a family. One daughter was a single parent for her and we moved back in with my mom a couple years ago to help take care of her. She's 83 now.
2:22Mighty Mike:That's really cool. Yeah, family's really important. How old is your daughter?
2:25Dave Luce:She's 21.
2:27Mighty Mike:Wow, that's cool. Adult kids. I look forward to that day.
2:32Dave Luce:Where's the time now?
2:33Mighty Mike:Yeah, that's what I hear. So, Dave, there's a reason why you're on the show. You have a lot going on. I watch you on Facebook and the different things, hearing your posts about the different awards that you've won and things like that. So I'm really excited to hear your story. Lots of good stories I'm sure that you have, but we always start here. We start with your worst experience working in the field. Tell us a little bit about that.
2:56Dave Luce:My worst experience definitely has to be with the Sheriff's department. In 2003, I was serving a criminal subpoena on a lady for probably the 300th time in three years and she sicced her 70 pound chow on me and I ended up putting two fractures in an ankle, 20 fractures in my knee. That three minute unit broke my wrist and got a nerve disease that spread body wide. From there. They were going after her for eight to 10 for assault with intent and she pled out to a year and a half in state. But that's gotta definitely be my absolute wor because that ended that career. I was not able because that nerve disease. I could not return to active duty.
3:37Mighty Mike:Oh my gosh. And that was while you're with the sheriff's department?
3:40Dave Luce:Yes.
3:40Mighty Mike:Oh man. So it was a chow chow. The ones with the black ones with like the purple tongue?
3:45Dave Luce:Yeah, yeah. I was about halfway, I was about halfway back to my unit and I heard her open the door and it's like sick him. You know, I used to carry a little micro cassette recorder in my pocket because people would call in and say I, you know, said a derogatory name or you know, whatever. And even though it's a he said she said something would go on my file. So I'm like, oh no, no, no, this ain't happening. So I'd turn that on, radio in, then continue on serving case number so and so on such and such and let it run. Then when I would get one of these complaints, I'd play that tape from my sergeant, my lieutenant. There's my proof that none of this happened. So nothing goes into my file. You know, it's not for legal reasons. It was more just CYA for me.
4:24Mighty Mike:Yeah, no, that's smart.
4:25Dave Luce:And you're all of that on that tape.
4:27Mighty Mike:Yeah, that's smart. And so. So they. You were able to hear the sic em?
4:31Dave Luce:Oh yeah.
4:31Mighty Mike:Okay.
4:32Dave Luce:And you know the funny thing is she, she came out and laughing because I Couldn't get up off the ground. I couldn't even reach the microphone on my shoulder. I just had to hit the red button, what we call the EPIRB button, which, as far as the department's concerned, I've just been shot. And you hear laughing and all of a sudden you hear her stop. And literally every point on the compass, sirens are screaming in. I'm right on the border of Altadena. So I got Altadena. Sheriff's coming, Pasadena PD coming. Fire ambulance, helicopter.
5:03Mighty Mike:Wow.
5:03Dave Luce:Yeah.
5:04Mighty Mike:Oh, man. And now did you already tell me, did she do jail time?
5:08Dave Luce:She pled out to a year and a half.
5:09Mighty Mike:Oh, yeah.
5:10Dave Luce:So I was like, welcome to the family. That's why I served her so many times. She wasn't a criminal, but all her family and relatives were. And in LA county, only the sheriffs can serve criminal subpoenas from the DA's and public defenders. And so at least once a week for three years, sometimes two or three times a week, just where she lived, I'd be banging on her door about 10 after 5 in the morning with one of these subpoenas. And she just went crazy that morning.
5:34Mighty Mike:I can't tell you how many times I've interviewed people and, you know, the response I got was, you know, I served her a bunch of times, or I served him a bunch of times. And I thought, you know, it's going to be fine. It's been fine every time before. And then this one time, and I got to tell you, you know, dogs are my biggest concern. When I'm out serving, you know, I carry a little Taser. I don't carry as much anymore. Maybe just I think that I can handle myself more, but, you know, having a gun and things, but I try not to. I really don't carry very often. And as far as tasers go, have you ever carried a Taser Day?
6:05Dave Luce:No, no. When needed, you know, I'll take a weapon with me, or, you know, I have body armor, I'll wear my body armor. But for the most part, I just try to keep it very low key. And I gotta say, I've had way more problems serving for the Sheriff's Department than I've ever had serving privately.
6:22Mighty Mike:So what I take from your story, Dave, for the most part, is to cya having that recorder on you allowed you to be able to prove that she wanted her dog to do that. I mean, in some circumstances the dog could have bit you and she could have gotten in no trouble at all. You know, the dog broke out of the gate or whatever, depending on what her defense might be. So that was a really good thing. So it was just. This is an audio recorder. Or like a video recorder?
6:48Dave Luce:No, no, an audio. It's one of those little tiny cassette recorders where the cassette is like, maybe an inch. Wow. I mean, old. Totally old school. This is 2003 when this happened, but I started doing it in 2001. Okay, well, no, 2000, because I started with the sheriff's department in 2000.
7:05Mighty Mike:But that's a technology that they had at that time, and you guys were utilizing it, luckily. So that's a great story. What do you want Server Nation to get from your story?
7:14Dave Luce:Well, for me, I think the best thing for any process server is to have total situational awareness. Be aware of what's going on around you, what's going on in front of you, and what's going on behind you. Because I have some areas that I go into covering all of Los Angeles county that are really nasty areas, you know, that means I serve down in water, Watts and Compton, you know, and. And I don't. You know, I've never even felt fearful down there.
7:43Mighty Mike:Wow. Either that's because it's not as bad as they say, or you're just a bad mama jama.
7:48Dave Luce:It can be as bad as they say. But like I said, I, you know, I just. I keep situational awareness. I see what's going on when I first pull up in front of the property, you know, and if there's stuff going on that I don't feel safe doing it, I'll call for backup and I'll call lapd or I'll call the local PD and say, hey, you know, I'm a registered process server. I'm here to serve eviction papers. I just need some backup to keep the piece.
8:08Mighty Mike:And they respond, oh, I was going to say, do they? Because in a lot of counties, they're like, well, we'll see if we could send someone out. And you were there for an hour. Almost doesn't make sense to even, you know, sit around, because sometimes you wonder if they're even going to show. So they. They actually do. They're pretty supportive down there.
8:23Dave Luce:Yeah, they're very. They're very supportive. And you just tell them, not, I'm just here to serve this. It's, you know, I'm registered LA County. I give them my number and I'm here to serve such and such. This is what's going on. I just need some backup. Or if I show up at, say, private community which, as you know, here in California, they have to allow us access when there's a guard at the gate.
8:45Mighty Mike:Right.
8:46Dave Luce:And there's been some times where the guard doesn't want to let me in. And it's like, you know, here's the deal. Either you let me in or I'm going to call the pd. You know, one, you're required by state law, and two, you can end up getting arrested for obstruction. And every now and then they'll be like, yeah, no, go ahead and call. I mean, I had one that was. It was hilarious. I waited probably an hour, hour and a half for them to come. It was right up at the top. Top of the mountains in Mulholland in the Hollywood Hills. The unit they dispatched was from Santa Monica.
9:16Mighty Mike:Wow.
9:17Dave Luce:And it was a. It was a sergeant and a senior officer. And. And I said, yeah, you know, I'm here. I showed him my bad. My ID and the papers, and he wouldn't let me in. And I even showed him the statute, and he's like, wait a minute. You showed him the statute and he's still not letting you in? No. Went right over to him. You're going to open this gate or I'm going to put the cuffs on you. He showed you. You're required to let him in. But they said we' supposed to. I don't care. I went in and I served the papers. I came out, he was still lecturing this kid.
9:47Mighty Mike:That's cool. You like those little wins when you can. When you can stick it to them like that. That's awesome. Dave, tell me about your greatest experience working in the field.
9:56Dave Luce:Well, my funnest one, where I get the most satisfaction is where I get those people that just absolutely think I'm not going to be able to get them. And that one I was just telling you about was actually one of those. And I had like six bad addresses. And it was for a debtor examination. So I had to get her personal and finally came up with this address. And when I served her, she was just. Because I had another guard go with me. She's just screaming and losing her mind about, you're not supposed to let them on. It's like the LAPD is out there. They said, we have to let them go on. Well, I'm going to have you fired. I'm not getting fired over you. And I'd actually talked to her on the phone, and she said, good luck finding me and hung up.
10:41Mighty Mike:Oh, wow.
10:42Dave Luce:So those are the ones that I'm just like, yeah, you know, the ones that I also really enjoy are when I can get somebody that is an abuser, someone that abuses women or children, that I can get them served and get that restraining order on them so that there's at least something to stop this abuse from going on. Those are the ones I get a real good satisfaction out of.
11:05Mighty Mike:Those are good ones. So, Dave, I gotta call you out on this one, man. I know that you have a story in your back pocket that you call the greatest story of all time. We gotta hear it.
11:17Dave Luce:20 years in this business, this story will never be beat. I've got an attorney client that is one of his clients. He shares an office with a modeling agency. And they've discovered that a lot of their models are being. Their images are being used without knowledge and consent to advertise for strip clubs and swingers clubs and sex magazines. So in the last three years, I probably serve every stripper club, nudie bar, gentleman's club, sex rag in LA and Orange County.
11:50Mighty Mike:You poor guy.
11:51Dave Luce:And I got this. This. I got this one. I got this one. It was for a swingers club down by USC campus. And. And I, you know, my. My family knows what I'm doing. And when I get an amusing one, oh, this ought to be interesting. And I told my daughter, and so she actually looked the place up, and I was out in the field, and she called me and she's like, dad, dad, guess what? Guess what night it is at that place you're going, I don't know. What night is it? It's pantsless night. What are you wearing? I'm not there to participate. I'm wearing my pants, of course. So I get there, and while I'm waiting for the owner to come out, this big white limousine, stretch limo pulls up. This fine woman, I mean, a perfect 10, gets out of the car holding a dog leash. And I think, well, it's gonna be like a little Pomeranian or something. Come out of the car. Now this guy comes out of the car wearing a leather hood and no top and assless chaps. So I start laughing, and this guy goes running up to me till he gets to the end of the dog leash. And it's like, eek. And now I'm just. I'm bust and a gun I can hardly stand. I'm laughing so hard, he's like, officer, officer, I want your badge number. I'm reporting you to your supervisor. It's like, good luck with that. I own the company. Besides that, you're the one on the end of a dog collar wearing A leather hood and ashless chaps. You earned the laugh.
13:19Mighty Mike:Oh, man, that must have been quite an experience.
13:22Dave Luce:It was funny. Like I said, 20 years in this business, that story will never be beat.
13:27Mighty Mike:I don't think I'm gonna put it on the show. Notes and we're gonna see as
13:33Dave Luce:about something that's changing the game for process servers across the country. It's called Mighty Process Servers. And yeah, you can join absolutely free inside. You'll get full access to every course, every download, and the educational tools that we use to help process servers build profitable companies. We meet every Tuesday at 1pm Eastern for our live Mighty Mastermind call. Come join the conversation. You can connect with other professionals, post on the discussion board, direct message members, and become part of one of the most engaged communities for process servers. Don't wait. Go to mightyprocess server.com and join today. Those who get verified, get listed and start bidding on jobs same day. Now let's get back to the show.
14:28Mighty Mike:So, Dave, what are you working on right now that has you most fired up?
14:33Dave Luce:Well, as far as things in the industry, the thing that has me most fired up are the unscrupulous people that pass themselves off as professional servers. You know that they go out and they'll promise service or no payment or they charge a ridiculously small price. I mean, I had a friend that she lost her house because of a fraudulent service. And she contacted me, she was in the middle of a refi on her house and got noticed that the, the house had been foreclosed and auctioned off and they had 30 days to leave. So she called me and I said, well, first thing you got to do is you got to get in that file and look at that proof of service. Because of your schedule, you're all over the place. And if you can prove you were not there and it says personal service, you've got a case. So they've got a huge lawsuit going against the, the process server, the attorney service, the attorneys and the bank. But because it was already sold in auction, she has no prayer of getting this house back. And she was really devastated because three of her five kids were home, home birthed in that house.
15:36Mighty Mike:That's terrible. I experienced that same situation with a lot of the unlawful detainers I do in mobile home parks. A lot of times the mobile home park people are, you know, they do the eviction. I've actually done an eviction on a friend of mine because she would, they were saying she was a nuisance. I, you need to get an Attorney and she waited too long, too long till the last minute and she ended up having to move out of the house. They get the property and they make it difficult. So even in auction, you'd have to. If you won the auction, you'd have to move the trailer off the park. That's the way they word the situation. That's the way they word it, but. So sewer service has been running rampant in a few other states. I noticed that they were talking about passing a law to have cameras on process servers. It's one of the ideas that I saw that was proposed. And I'm not sure exactly what stated it. I'll have to look it up, maybe post it in the show notes for this episode. But what do you think about that, making something like that required for process servers?
16:33Dave Luce:Well, I think it was New York that actually changed their law, that anything that is served and attempts has to have some sort of a photo that's date, time and geocoded, stamped. And it was because of all the sewer service. And I think the one in particular was ABC Legal. A huge judgment against them for that.
16:59Mighty Mike:I heard about that.
17:00Dave Luce:Yeah, abc and it's, you know, like. So one of the company, really the only attorney service that I do work for is called Firefly legal. They've got 16 offices in the Midwest and the east coast. And I'm contracted to do all their LA county stuff. And the reason I work for them is they pay me my rate. They don't pay me some pittance. They pay us our. They pay me my rate. And when I do the attempts and stuff, as I'm filling it out in their software, it shows the geocode, you know, because I have to put in all the other information. But right at the bottom it shows the geocode where I'm at the GPS location. So they have a record of that. So I think that kind of stuff is a really good idea on my own, if, if I'm doing a posting, you know, I just take a picture on my camera phone and that has that on that, and then I'll print the picture out and send it to the attorney. So they've got it.
17:51Mighty Mike:Yeah, that's really good. And now, now most of the apps have an option to be able to take a photograph and attach it right there on the job. You know, serve, manage. And I'm sure there are others that do the same thing. So, Dave, what do you want Server Nation to get from what you're working on right now? What do you think that the servers out there should be Thinking about when it comes to all this sewer service
18:13Dave Luce:talk, I think the best thing is to keep very detailed notes. I keep hard copy notes of all my attempts, all the service situations, who I serve, what their description is, and probably once a year I'll get called in to court because somebody's challenging service. And about half those times, once I write up my declaration and send it to the attorney, I don't even have to show up. They just drop it. And other times when I've actually had to go in and testify, I've had the judge look him dead in the eyes and say, you say you're out of town. I want to see some receipts and notes. Because according to his testimony and his description of you, you were absolutely served.
18:52Mighty Mike:That's good. Yeah. I always love when I go in there and they say they weren't served the notice. They always like to contest the notice. And I have a date and time and GPS stamp photograph of the posting on their house. In some cases, them walking into the door or whatever, and the judge just shakes his head like, so you never saw this man. You know, Come on.
19:11Dave Luce:I mean, another thing that I also do when I have, when I have to do a mailing is I send my clients back the receipt that shows that at this post office on this date at this time to this, this city in this zip code, there was a letter sent that's further back up that the mailing went.
19:27Mighty Mike:Now, are you talking about the certification or you just put them as the return address?
19:32Dave Luce:No, when you do a posting and mailing.
19:34Mighty Mike:Yeah.
19:34Dave Luce:Or when you do a sub serve and have to mail the copy.
19:37Mighty Mike:Oh, the certified, yeah.
19:38Dave Luce:Where I have, where I have to put on the, on the proof of service, you know, I mail a copy on this date from this location to the address where we're served. I make sure that I don't just, you know, I pay for it at the post office, so I get that mailing receipt and then I send my clients that too. So they've got more back.
19:58Mighty Mike:Right? That's good. Yeah. What we started doing was putting, you know, how you, when you send certified, not. Not certified, but just first class mail, when you sub serve something, you started putting our clients as a return address so we don't have to shred the documents. And it's like a double verification when it gets sent back, because a lot of times, a lot of the evictions that we do, it's a vacant property. So it ends up, the certified stuff ends up getting sent back to our client. What is your favorite skip trace tactic?
20:24Dave Luce:My favorite tactic is to definitely find out where they were. You know, get whatever information that I can from the client first, because then that allows me to do a better skip trace, you know, because it might be that one little piece of information that leads me to the correct information that I'm looking for.
20:45Mighty Mike:That's good. Do you use a form or you just work it with email?
20:48Dave Luce:No, I just work it with email and whatever information. That's how I get most of my jobs, is by email. They mail them to me by email, and I. I tell them I printed and received. Okay. And then I keep them advised throughout the whole process.
21:01Mighty Mike:That's great. Dave, what's your favorite tool for defense?
21:03Dave Luce:Definitely would have to be my fists. You know, I don't play around again. My first defense is situational awareness. But if somebody takes that first swing, my first mind's gonna break your nose. My second one's going in your throat, and it's. You're not getting up. We're done.
21:20Mighty Mike:So, Dave, I want to know more about that really fast. Are you a ninja?
21:24Dave Luce:No, I've just had a lot of good training over the years. I spent most of the 80s running security for most of the NFL and all the Super Bowls concert tours all over the country. I've been riots from 50 people to 5,000 people.
21:37Mighty Mike:That's good stuff. Dave, what book would you recommend for the process servers?
21:41Dave Luce:I would recommend whatever your code of civil procedure is. Know exactly what you can do and when you can do it and how you can do it.
21:49Mighty Mike:That's good. Dave, what is the greatest advice you've ever received?
21:53Dave Luce:Greatest advice I ever got was from my grandfather, who's actually the man I considered to be my father, because he taught me what it was to be a man and how to be a father. And he always said, having integrity is doing the right thing, even when nobody's looking. And we, as process servers, we have to have integrity. Number one, our clients have to know that when we do something and we say that we did something, they have absolute confidence that it happened exactly the way we said it did.
22:22Mighty Mike:That's a good one. One of my favorite quotes is, your actions are speaking so loud, I can't hear what you're saying. Dave, what would you do if you woke up today, had all the same skills and knowledge, had no clients, a smartphone, a car, and only $100? What would you do in the next week?
22:38Dave Luce:Definitely it would be to get a website. You know, to get a website and then take whatever I've got left from that and get some, some nice flyers printed up. And the way that I got a lot of. A lot of clients when I first started back in 96 is I would stand out in front of the court, you know, dress nice and give them my card and a flyer and let them know what I do. And, you know, I picked up a lot of clients like that, especially a lot of those coming out from doing the self filings for small claims.
23:05Mighty Mike:That's good. I've always said that when I retire, I'm gonna go stand in front of the courthouse and I'm gonna have a new company. It's gonna be called the Bad News Bear. And I'm just gonna have a big bear suit on and stand in front of the courthouse and a. Have out cards. You know, it'll be a little plastic bear that'll be like, I serve people, you know, and then because you're retired, you know, you can do whatever you want to do when you're. When you're retired.
23:28Dave Luce:Technically, I am retired. This is my, this is my retirement job was to go back into this. I finally got my pension and benefits for life from the sheriff's department because it was injured in a line of duty. And I really enjoy process serving. I've always liked helping people, and I've always viewed what we do as process servers as we're helping start the wheels of justice for the person that got, you know, screwed over to begin with because they can't get any justice until somebody serves somebody else.
24:02Mighty Mike:That's good. Yeah, that's good. Some of my attorney clients, friends will say, you know, as soon as we get in the courtroom, the first thing they say is, do you have a proof of service? And if you don't have a proof of service, you got to have a reason or a declaration or something to continue the hearing. And sometimes it just means you lose your case. So that's good. Yeah, we get the wheels of justice moving. We got quite a few good quotes going here. So, Dave, so we talked about the website, we talked about standing out in front of the courthouse. Would you agree that networking is one of the most important things?
24:30Dave Luce:It definitely is important. Join your local chamber of commerce, join some of the national associations if you can afford it, but definitely get your name out there and make sure that the name you're getting out there is a good one. Because that's how I get most of my referrals. I mean, I had one of my clients actually referred me to the Michigan office of the Attorney General that I now serve stuff that they send out here to la. I mean, I thought it was a joke when I got the email and I replied back and was like, no, it actually is the Michigan office of the Attorney General.
25:06Mighty Mike:Well, I gotta tell you, I was gonna say, you know, because networking to me seems like one of your big, one of your big strengths. You know, anybody that I talk to that I asked, you know, serving in that area, they go, you know, go to Dave. Go to Dave Loose. So that's.
25:18Dave Luce:Yeah. And my clients, especially the ones that are, that are new, one thing they really appreciate is that they don't have to think about it once they give it to me, you know, it doesn't go into that black hole void and they don't know the progress with it or the attempts or anything like that. And I mean I have clients that will, like I said, they'll pay me a lot of money to go as far south as San Diego and as far north as Santa Barbara. They know they can find somebody else cheaper, but they know they're not going to find anybody better. So they'll send me and pay me several hundred dollars.
25:48Mighty Mike:Well, Dave, you are the man. And what I take most from that story is to watch your name and your credibility. What are some of the main things that process servers do to ruin their credibility?
25:59Dave Luce:I would say promising the moon and not delivering it, you know, saying, oh well, I'll get this done, you know, within X amount of time and then not doing it.
26:08Mighty Mike:That's good, you know.
26:10Dave Luce:You know, the way I base my regular service is three attempts done within a week of me getting the paper and sometimes it's a lot faster. But I'm not going to say, oh well, I'll get to it tomorrow because I may have a rush that's going 30 miles the other way and I can't get to it. So I just give them a range of dates. They're also happy that I get it done so quickly.
26:32Mighty Mike:So Dave, what is the best way that we can connect with you and then we'll say goodbye?
26:37Dave Luce:Well, my website is www lovetoserve them all one word. You can find me on Facebook at Love to Serve Them llc. You can also find me on Yelp at Love to Serve Them. And I try to, I'm on LinkedIn under the same. I try to keep it fairly simple because again it's, I'm a one man operation.
27:02Mighty Mike:Yeah.
27:03Dave Luce:You know, and I would much prefer that I get, you know, like, like with Yelp most I almost never get A client off Yelp. The ones that call me off Yelp, they want, they're looking for an attorney or they want something for nothing or I'll tell them my price. And it's like, well, do you guarantee service? No. Well, I've talked to others that guarantee service for less and I'm like, run, run. Do not use that. Because of course they're going to say they served it when they didn't because they wanted it paid.
27:30Mighty Mike:Yeah, that's one, that's one element that people don't really recognize sometimes is like, you know, this isn't a McDonald's drive thru. Right. You're not just like transactionally paying them and then they're doing something that's, you know, if it's important to you, then pay the money. Right. Like I've noticed that most of the time attorneys and paralegals, they don't even blink an eye at my 79, $99 rates. You know, they don't even blink an eye. They just say okay because they pass it on to their clients and they know that you're professional and you're going to take care of it. So I love that Dave. All of Dave's information is going to be available in the show notes on his page. You can go to processserverdaily.com and that'll take you to his show notes page. Dave, I want to personally thank you for being on the show. I have been impressed with your story and I'm excited to share it with the world.
28:15Dave Luce:I appreciate it, Michael. You know, I see all your posts all the time and you definitely keep me laughing. But you also have a lot of great information, especially for those new servers.
28:25Mighty Mike:That's good.
28:26Dave Luce:I would say the one thing for somebody that's new coming into this that doesn't know what process serving is all about is you just have to remember that you're blindsiding people with legal notices and yes, they're going to get upset but don't take it personally. You have to have a thick skin to do this job.
28:44Mighty Mike:That's good. Thank you for adding that, Dave. I appreciate it.
28:48Outro:That's a wrap on another episode of Process Server Daily where the legal support industry levels up. Want to grow your process serving business with the best marketing tools, the most engaged community and the highest rank ranking directory online? Visit mighty processserver.com claim your listing. Join our free community. Surround yourself with process servers who get it and build something real. From the field to the courtroom. This is Process Server Daily. Until next time, stay safe out there and live mighty.